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The Lighthouse HR Blog is designed for Fractional HR Directors, CEOs and founders of UK businesses who want people strategy to drive growth.

Curated by Maggie Sierko, Fractional HR Director and Founder of Lighthouse HR Consultancy, every article is rooted in real-world experience across Amazon, IKEA and fast-growing, multi-site organisations.

Effective CEOs and HR leaders know that people strategy is one of the strongest levers for sustainable growth and resilience, not just a support function. The Lighthouse HR Blog is designed for Fractional HR Directors and UK CEOs who want sharp, strategic insight on how to align people, operations and performance at scale.

Looking for HR Consultant, Need HR Consultant, Looking for HR Director, Partial HR Director – We’re here to help! 

The best HR Podcast in the UK

Introducing the Lighthouse HR Podcast

The Lighthouse HR Consultancy podcast is for CEOs, founders and HR leaders who are serious about making people strategy a true driver of growth – not just an admin function.

Hosted by Maggie Sierko, Fractional HR Director and Founder of Lighthouse HR, the podcast brings over 20 years of senior HR experience from organisations like Amazon, IKEA and large multi-site businesses straight to your ears.

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Hire and Develop the Best

Think Like Amazon: Hire and Develop the Best

At Amazon, hiring and developing the best isn’t just about filling roles, it’s about raising the bar for the entire organisation. Every hire or promotion is reviewed by a panel from across the business to ensure fresh, independent judgment and continuous improvement.

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Learn and be curious

Think Like Amazon: Learn and be curious

What if curiosity was a leadership KPI in your business? 🤔 At Amazon, it’s not optional – it’s a core expectation. Leaders are encouraged to read, research, and question every day, knowing that curiosity fuels growth and innovation.

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Amazon LP: Ownership

Think Like Amazon: Ownership

Imagine if everyone in your business acted like an owner. How different would things look? 🤔 At Amazon, there’s no such thing as “that’s not my job.” Ownership means taking full responsibility for results – not just for your own tasks, but for the bigger picture. Leaders think long-term, making decisions that serve the future rather than chasing short-term wins.

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Bias for Action

Think Like Amazon: Bias for Action

At Amazon, speed isn’t just a competitive edge – it’s a leadership mindset. Slow decisions cost more than fast mistakes, which is why leaders show a Bias for Action. They move with intent, knowing that most decisions are reversible – the essence of the One-Way vs. Two-Way Door principle.

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Amazon - Think Big

Think Like Amazon: Think Big

Think beyond today. At Amazon, big thinking isn’t about small gains – it’s about imagining what doesn’t exist yet. Leaders are expected to “see around corners,” anticipating markets, customer needs, and risks before they emerge. Every decision is made with scale and longevity in mind: Will this still hold true in five or ten years? Will it stand up to disruption? Bold ideas build the future – not just the next quarter.

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Think Like Amazon: Dive Deep

At Amazon, “Dive Deep” means leaders never outsource understanding. They know their business at every level – questioning data, tracing root causes, and staying close to the detail. No one is too senior to visit a fulfilment centre or read a customer ticket. It’s a mindset of curiosity and accountability, where asking “Why?” isn’t a challenge, it’s culture.

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Project support for HR

When your HR team is running on empty…

When your HR team is running on empty, it can feel overwhelming. The growing to-do list, the pressure to drive productivity, and the need to retain top talent can weigh heavily on your shoulders. But you don’t have to face these challenges alone.

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HR Projects

It’s not that HR teams can’t do it…

It’s not that HR teams can’t do it. It’s that they’re already doing everything else.

Every conversation I’ve had lately with HR leaders has a familiar thread –
“we’re so busy keeping the lights on, we’ve no space left to think.”

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Building Business Connections in Milton Keynes

Building Business Connections in Milton Keynes

The Meet of MK – End of Summer Party 2025 at Hotel La Tour Milton Keynes brought together an inspiring mix of entrepreneurs, business leaders, and community champions from across Buckinghamshire. The evening highlighted the strength of our local business network, with engaging conversations, new partnerships, and the privilege of connecting with Mayor James Lancaster.

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Every Empty Chair Speaks for the Customer.

What Makes Amazon So Relentlessly Successful?

Here’s something you won’t see on a balance sheet, but it drives EVERYTHING behind the results.
At every senior leadership meeting at Amazon – from leadership discussions to strategy sessions – there is always one extra chair. It’s not symbolic…

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Why would we need a consultant? We’ve already got HR.

“Why would we need a consultant? We’ve already got HR.”
It’s a question I hear often – and honestly, it’s a fair one.
But the reality is, most in-house HR teams are already at full capacity, focused on keeping operations running, not driving strategic change – that’s where I come in.

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Chartered Member of the CIPD (Level 7)

Whether you’re a CEO reshaping your business, an HR Director driving major change, or a leader seeking trusted guidance, Lighthouse HR – backed by Chartered Member of the CIPD (Level 7) – is here to support you every step of the way.

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Fractional HR Consultancy

At Lighthouse HR Consultancy Ltd, we believe that knowledge is the key to success. Our blog is designed to be your go-to resource for engaging stories and expert insights that empower you to navigate the ever-evolving world of human resources. Whether you’re a seasoned professional or just starting your journey, our diverse range of topics will inspire you to learn, grow, and thrive in your career.

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Insured with Hiscox UK

At Lighthouse HR Consultancy Ltd, we are committed to providing our clients with the highest standards of professionalism, reliability, and peace of mind. As part of that commitment, we are pleased to confirm that our business is fully insured with Hiscox, a leading specialist insurer known for its tailored cover and excellent customer service.

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Amazon Office

Leading HR across Europe

Spearheading the HR function across five diverse European markets for Amazon Customer Services, encompassing established (UK, Ireland) and emerging (Netherlands, Turkey, Poland) territories. Architect of tailored people strategies that drive business growth and cultural alignment in both markets.

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Information Commissioner’s Office (ICO)

Lighthouse HR Consultancy is registered with and covered by the Information Commissioner’s Office (ICO), demonstrating our commitment to data protection and privacy. This ensures that all personal data we handle, whether related to clients, employees, or partners, is managed in full compliance with UK GDPR – Data Protection Act 2018 standards.

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Fractional HRD Partner for European growth

During my time at IKEA and Amazon, I honed my expertise in scaling operations and building high-performing teams across diverse European markets. From overseeing new store openings in the UK to leading HR functions in established and emerging markets, I have a proven track record of navigating the complexities of growth. I now leverage this experience to help businesses expand across Europe, offering strategic insights and operational expertise. Discover how I can support your organisation in overcoming people-related challenges and achieving successful market entry and transformation.

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Strong retail background

With a strong retail background built over seven years at Phones4u—one of the UK’s fastest-growing retailers with extensive national coverage—I bring deep industry insight and hands-on experience that can benefit any business aiming to grow within the sales and retail sector.

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FAQ

ask us
anything

*Lighthouse HR Consultancy is a Limited Company (Nr: 16473733) specialising in delivering practical high-impact HR support on an ad hoc, project, or retainer basis. our core expertise lies in change management, employee experience employee relation, HR polices, processes, and compliance. We partner with business to deliver tailored solutions that align people strategy with organisational goals

*Led by a results-driven senior HR leader with over 20 years of experience — including more than a decade heading HR functions — Lighthouse brings deep expertise in developing and executing people strategies across Europe. We are experienced in workforce planning, talent development, organisational design, and change management, particularly within fast-paced, AI-driven environments. Our approach blends strategic insight with hands-on operational delivery, coaching leadership teams and navigating complex employee relations issues with pragmatic, legally sound solutions.

*Yes, Lighthouse HR Consultancy holds comprehensive professional indemnity insurance through Hiscox, with coverage up to £2 million.

*Lighthouse HR Consultancy is fully registered with the Information Commissioner’s Office (ICO), ensuring compliance with data protection laws and demonstrating our commitment to safeguarding confidential information and building trust with clients and partners.

*We understand the need for immediate support. Exact availability will be confirmed upon agreement, but we aim to begin within one week of contract signature, depending on the selected service option.

*Unlike short-term hires, which can involve higher costs and limited engagement, Lighthouse offers flexible, tailored support without the overheads of employment (e.g., agency fees, NI contributions, holiday or sick pay). Our consultancy model ensures consistent delivery, strategic alignment, and full focus—particularly under the full-time Service 2 option—without the distraction of job seeking or interim transitions.

*We work with mid to large-sized businesses across sectors, with particular experience in tech, AI, and fast-paced growth environments. Our solutions are always tailored to the client’s size, structure, and specific challenges.

*Yes. We are experienced in supporting fully remote, hybrid, and multi-site/country businesses, and adapt our ways of working to suit your team’s structure and communication preferences.

*Once an option is selected, we’ll schedule an onboarding session to understand your current challenges, priorities, and goals. This is followed by a short diagnostic period (if needed) and the creation of a delivery plan aligned with your timelines and expectations.

*Success is defined collaboratively at the outset — typically through clear objectives, milestones, or deliverables depending on the service model. Regular check-ins and progress reviews ensure alignment and accountability throughout.