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At Lighthouse HR Consultancy, we believe that informed decision-making is the foundation of success. Our blog serves as a trusted resource, offering expert insights and thought-provoking articles to help you navigate the dynamic world of human resources.

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Think Like Amazon: Bias for Action

At Amazon, speed isn’t just a competitive edge – it’s a leadership mindset. Slow decisions cost more than fast mistakes, which is why leaders show a Bias for Action. They move with intent, knowing that most decisions are reversible – the essence of the One-Way vs. Two-Way Door principle.

Think Like Amazon: The Blueprint Behind One of the World’s Most Successful Businesses 🚀🚀🚀

Welcome to the Think Like Amazon series – where every Monday I share insider insights from my time at Amazon and show you how to apply these leadership principles to accelerate growth in your own business. 📈

Amazon’s success is no accident. Its famous Leadership Principles aren’t just nice words on a wall – they are the DNA of every decision, every investment, every innovation. Master these, and you unlock the blueprint Amazon uses to scale and dominate markets.

👉 Today’s principle: Bias for Action

Speed matters – in both business and leadership. It drives engagement, ownership and decision making.

Amazon believes slow decisions cost more than fast mistakes. That’s why leaders show a Bias for Action. 🚀 It fuels rapid growth, and here’s how they put it into practice:

💡 Decide quickly. Most decisions are reversible, so don’t overanalyse. That’s the essence of the One-Way vs. Two-Way Door principle: Two-Way Doors can be reversed, so experiment boldly. One-Way Doors are harder to undo, so take time to gather data, involve the right people, and weigh the consequences.

💡 Value momentum. Progress beats perfection. Amazon fires the arrow, sees where it lands, then adjusts – while competitors are still checking the wind direction. By launching variations, testing with real users, and iterating fast, they learn and refine faster than others.

💡 Take informed risks. Move fast, but with judgment. Experiment, extract lessons from what doesn’t work, and adapt mid-flight.

💡 Empower teams. Leaders push decision-making down to smaller units whenever possible, so teams can act quickly without waiting for endless signoffs. This eliminates bottlenecks.

💡 Balance speed with standards. High-velocity decisions don’t mean cutting corners. Even under time pressure, Amazon enforces high standards, especially around customer experience – anchored in the Customer Obsession principle.

💡 Iterate in public. Launch with a “minimum lovable product,” then improve. Getting something useful into customers’ hands sooner beats waiting for perfect (and the competition).

💡 Create urgency. At Amazon, speed is treated as a choice. Leaders foster a culture where acting with urgency is expected and unnecessary delays are challenged.

Now think about your own organisation:

❓Where could your business benefit from more speed and less red tape?

Is decision-making slowing you down? I help leaders create cultures where speed drives impact – not mistakes. Message me or head to my website to start the conversation – link under my name. 📩

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Every Empty Chair Speaks for the Customer.

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At every senior leadership meeting at Amazon – from leadership discussions to strategy sessions – there is always one extra chair. It’s not symbolic…

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Why would we need a consultant? We’ve already got HR.

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Chartered Member of the CIPD (Level 7)

Whether you’re a CEO reshaping your business, an HR Director driving major change, or a leader seeking trusted guidance, Lighthouse HR – backed by Chartered Member of the CIPD (Level 7) – is here to support you every step of the way.

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Fractional HR Consultancy

At Lighthouse HR Consultancy Ltd, we believe that knowledge is the key to success. Our blog is designed to be your go-to resource for engaging stories and expert insights that empower you to navigate the ever-evolving world of human resources. Whether you’re a seasoned professional or just starting your journey, our diverse range of topics will inspire you to learn, grow, and thrive in your career.

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FAQ

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*Lighthouse HR Consultancy is a Limited Company (Nr: 16473733) specialising in delivering practical high-impact HR support on an ad hoc, project, or retainer basis. our core expertise lies in change management, employee experience employee relation, HR polices, processes, and compliance. We partner with business to deliver tailored solutions that align people strategy with organisational goals

*Led by a results-driven senior HR leader with over 20 years of experience — including more than a decade heading HR functions — Lighthouse brings deep expertise in developing and executing people strategies across Europe. We are experienced in workforce planning, talent development, organisational design, and change management, particularly within fast-paced, AI-driven environments. Our approach blends strategic insight with hands-on operational delivery, coaching leadership teams and navigating complex employee relations issues with pragmatic, legally sound solutions.

*Yes, Lighthouse HR Consultancy holds comprehensive professional indemnity insurance through Hiscox, with coverage up to £2 million.

*Lighthouse HR Consultancy is fully registered with the Information Commissioner’s Office (ICO), ensuring compliance with data protection laws and demonstrating our commitment to safeguarding confidential information and building trust with clients and partners.

*We understand the need for immediate support. Exact availability will be confirmed upon agreement, but we aim to begin within one week of contract signature, depending on the selected service option.

*Unlike short-term hires, which can involve higher costs and limited engagement, Lighthouse offers flexible, tailored support without the overheads of employment (e.g., agency fees, NI contributions, holiday or sick pay). Our consultancy model ensures consistent delivery, strategic alignment, and full focus—particularly under the full-time Service 2 option—without the distraction of job seeking or interim transitions.

*We work with mid to large-sized businesses across sectors, with particular experience in tech, AI, and fast-paced growth environments. Our solutions are always tailored to the client’s size, structure, and specific challenges.

*Yes. We are experienced in supporting fully remote, hybrid, and multi-site/country businesses, and adapt our ways of working to suit your team’s structure and communication preferences.

*Once an option is selected, we’ll schedule an onboarding session to understand your current challenges, priorities, and goals. This is followed by a short diagnostic period (if needed) and the creation of a delivery plan aligned with your timelines and expectations.