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At Lighthouse HR Consultancy, we believe that informed decision-making is the foundation of success. Our blog serves as a trusted resource, offering expert insights and thought-provoking articles to help you navigate the dynamic world of human resources.

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Strong retail background

  • Maggie Sierko - Fractional HR Director
With a strong retail background built over seven years at Phones4u—one of the UK’s fastest-growing retailers with extensive national coverage—I bring deep industry insight and hands-on experience that can benefit any business aiming to grow within the sales and retail sector.

At Lighthouse HR Consultancy Ltd, we are committed to delivering the highest standards of professionalism, trust, and accountability in everything we do. As part of this commitment, we are proud to confirm that we are registered with the Information Commissioner’s Office (ICO)—the UK’s independent regulator for data protection and information rights.

With over 20 years of HR expertise, including 6+ years as a Regional Employee Relations Advisor at Phones4u, I bring a strong ability to identify and implement HR improvements that directly address business challenges. I specialise in aligning HR practices with organisational needs to drive better outcomes. Combined with my senior leadership roles managing large teams and complex operations, I offer a comprehensive approach to optimise your people strategy, reduce risk, and support sustainable growth.

With a strong retail background built over seven years at Phones4u, one of the UK’s fastest-growing retailers with extensive national coverage – I bring deep industry insight and hands-on experience that can benefit any business aiming to grow within the sales and retail sector. During my time as a Regional Head of HR, I focused on identifying opportunities to improve HR practices that directly aligned with business challenges, helping to drive operational efficiency and enhance employee engagement in a fast-paced retail environment.

This seven-year experience has given me a comprehensive understanding of the unique people dynamics and commercial pressures within retail, enabling me to design and implement HR strategies that support sales growth, improve workforce performance, and foster a customer-focused culture. Coupled with my broader senior HR leadership roles, I am well-equipped to help businesses in the retail sector or those expanding their sales operations build strong, agile teams that deliver measurable results and sustainable growth.

If you want a trusted partner to help refine your HR function, improve employee relations, and enable your business to scale effectively, I’m here to deliver tailored, practical solutions that make a difference.

Coupled with my senior leadership experience managing large teams and complex, multi-division operations, I offer a comprehensive, strategic approach to optimising people functions in fast-paced, high-growth environments. If you’re looking for a trusted partner to strengthen your HR capability, navigate employee relations effectively, and drive sustainable growth, I provide tailored, results-driven solutions that deliver real business impact.

Maggie Sierko Chartered MCIPD

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FAQ

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*Lighthouse HR Consultancy is a Limited Company (Nr: 16473733) specialising in delivering practical high-impact HR support on an ad hoc, project, or retainer basis. our core expertise lies in change management, employee experience employee relation, HR polices, processes, and compliance. We partner with business to deliver tailored solutions that align people strategy with organisational goals

*Led by a results-driven senior HR leader with over 20 years of experience — including more than a decade heading HR functions — Lighthouse brings deep expertise in developing and executing people strategies across Europe. We are experienced in workforce planning, talent development, organisational design, and change management, particularly within fast-paced, AI-driven environments. Our approach blends strategic insight with hands-on operational delivery, coaching leadership teams and navigating complex employee relations issues with pragmatic, legally sound solutions.

*Yes, Lighthouse HR Consultancy holds comprehensive professional indemnity insurance through Hiscox, with coverage up to £2 million.

*Lighthouse HR Consultancy is fully registered with the Information Commissioner’s Office (ICO), ensuring compliance with data protection laws and demonstrating our commitment to safeguarding confidential information and building trust with clients and partners.

*We understand the need for immediate support. Exact availability will be confirmed upon agreement, but we aim to begin within one week of contract signature, depending on the selected service option.

*Unlike short-term hires, which can involve higher costs and limited engagement, Lighthouse offers flexible, tailored support without the overheads of employment (e.g., agency fees, NI contributions, holiday or sick pay). Our consultancy model ensures consistent delivery, strategic alignment, and full focus—particularly under the full-time Service 2 option—without the distraction of job seeking or interim transitions.

*We work with mid to large-sized businesses across sectors, with particular experience in tech, AI, and fast-paced growth environments. Our solutions are always tailored to the client’s size, structure, and specific challenges.

*Yes. We are experienced in supporting fully remote, hybrid, and multi-site/country businesses, and adapt our ways of working to suit your team’s structure and communication preferences.

*Once an option is selected, we’ll schedule an onboarding session to understand your current challenges, priorities, and goals. This is followed by a short diagnostic period (if needed) and the creation of a delivery plan aligned with your timelines and expectations.