How We Work
in 3 Simple Steps

🛟

Working with us is easy, quick, and hassle-free. Our three-step process is designed to deliver immediate responses and get you the support you need without delay. From first contact to active collaboration, we make it seamless to start making progress together.

At Lighthouse HR Consultancy, we take a structured yet flexible approach to every client partnership. We work to deeply understand your needs, deliver tailored HR solutions, and continuously adapt our support to drive lasting impact across your HR function.

How We Work

Why It’s Easy to Work With Us

At Lighthouse HR Consultancy, we take a structured yet flexible approach to every client partnership. That means no generic templates or rigid systems – just smart, tailored solutions built around your organisation’s unique HR landscape.

Whether you’re navigating complex employee relations, need clarity on compliance, or want to build a stronger people strategy, we start by listening. Our team works to deeply understand your culture, challenges, and priorities – then crafts practical, results-driven support that evolves as you grow.

LighthouseHR.co.uk

Strategy

We begin by understanding your organisation’s goals, challenges, and people culture. Through in-depth consultation and data-driven insights, we identify your core HR needs and opportunities. This becomes the foundation for a roadmap aligned with both your business objectives and values.

Design

Next, we craft tailored HR frameworks, policies, or interventions designed around your people and processes. Every solution is practical, scalable, and compliant - with your organisation’s tone and structure at heart. We co-create with your input to ensure relevance, clarity, and alignment.

Implementation

We don’t just hand over a plan - we help you activate it. Our team supports you in rolling out solutions, training stakeholders, and embedding lasting change. We remain close throughout, refining as needed and ensuring the impact is measurable and sustainable.

Clear, Simple Pathways to Start Working Together

-> 1. Book your Initial Consultation

  Our partnership begins with an Initial Consultation, a focused conversation where we learn about your organisation, current HR challenges, and strategic goals. This session allows us to understand your priorities, clarify expectations, and identify the most effective ways Lighthouse HR Consultancy can support your business. It sets the foundation for a tailored approach built on insight, alignment, and mutual understanding.

To begin our partnership, simply select the one approach that’s most convenient for you.

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-> 2. Proposal & Planning – Creating Your Bespoke Solution

Action:
  During this stage, we present a tailored proposal based on our initial discovery, detailing recommended services and associated investment. We explore key improvement opportunities - both immediate and strategic - while guiding the client through engagement model options (Retained, Project-based, or Ad Hoc). Together, we define success metrics and co-develop a practical timeline with clear milestones.

Outcome:
  A shared roadmap for partnership - clarifying scope, deliverables, measures of success, and how we’ll work together. This ensures mutual alignment, informed decision-making, and confidence in the value we’ll deliver.

-> 3. Onboarding - Commencing Our Partnership

Action:
  The service agreement is formally executed, confirming mutual acceptance of the proposed HR consultancy services as outlined in the submitted contract. This formalisation marks the official commencement of our partnership. A comprehensive kick-off meeting is then conducted to align on objectives, deliverables, and immediate priorities. Key stakeholder introductions are facilitated to establish productive working relationships. In parallel, shared collaboration platforms are set up to support efficient information exchange, and communication protocols are agreed to ensure structured updates, feedback mechanisms, and transparency throughout the engagement.

Outcome:
  A solid operational and relational foundation is established, enabling a structured, aligned, and collaborative partnership from the outset - ensuring clarity of purpose, seamless communication, and readiness for effective delivery.

LighthouseHR.co.uk

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FAQ

ask us
anything

*Lighthouse HR Consultancy is a Limited Company (Nr: 16473733) specialising in delivering practical high-impact HR support on an ad hoc, project, or retainer basis. our core expertise lies in change management, employee experience employee relation, HR polices, processes, and compliance. We partner with business to deliver tailored solutions that align people strategy with organisational goals

*Led by a results-driven senior HR leader with over 20 years of experience — including more than a decade heading HR functions — Lighthouse brings deep expertise in developing and executing people strategies across Europe. We are experienced in workforce planning, talent development, organisational design, and change management, particularly within fast-paced, AI-driven environments. Our approach blends strategic insight with hands-on operational delivery, coaching leadership teams and navigating complex employee relations issues with pragmatic, legally sound solutions.

*Yes, Lighthouse HR Consultancy holds comprehensive professional indemnity insurance through Hiscox, with coverage up to £2 million.

*Lighthouse HR Consultancy is fully registered with the Information Commissioner’s Office (ICO), ensuring compliance with data protection laws and demonstrating our commitment to safeguarding confidential information and building trust with clients and partners.

*We understand the need for immediate support. Exact availability will be confirmed upon agreement, but we aim to begin within one week of contract signature, depending on the selected service option.

*Unlike short-term hires, which can involve higher costs and limited engagement, Lighthouse offers flexible, tailored support without the overheads of employment (e.g., agency fees, NI contributions, holiday or sick pay). Our consultancy model ensures consistent delivery, strategic alignment, and full focus—particularly under the full-time Service 2 option—without the distraction of job seeking or interim transitions.

*We work with mid to large-sized businesses across sectors, with particular experience in tech, AI, and fast-paced growth environments. Our solutions are always tailored to the client’s size, structure, and specific challenges.

*Yes. We are experienced in supporting fully remote, hybrid, and multi-site/country businesses, and adapt our ways of working to suit your team’s structure and communication preferences.

*Once an option is selected, we’ll schedule an onboarding session to understand your current challenges, priorities, and goals. This is followed by a short diagnostic period (if needed) and the creation of a delivery plan aligned with your timelines and expectations.